DreamHost and Hostgator are two of the most popular web hosting companies around. With similar product offerings, it can be difficult to know which of these web hosts performs best.
So, we put both of these popular web hosting providers through rigorous tests in our data-driven analysis. Then we declare our top choice in a Hostgator vs DreamHost head-to-head comparison.
Poor web hosting services could be costing you more than you realize.
Thanks to studies by Amazon, Deloitte, and Google, we already know that for every 500 ms of load time you can lose up to 20% traffic and 5% of revenue.
That’s why in our head-to-head analysis of DreamHost vs Hostgator, we’re putting each of these hosting companies under the microscope.
Table Of Contents
You’ll see exactly how Hostgator and DreamHost perform under rigorous tests for:
- Server Performance
- Customer Service
- Plus more
With over 16 performance factors compared side by side, you won’t be left guessing whether DreamHost or Hostgator is the better option for you!
Let’s dive right in.
Founded over 25 years ago, DreamHost has developed a solid presence in today’s web hosting arena. They’ve also worked their way to the top and currently host over 1.5 million websites.
DreamHost is also one of the last big, independently owned and operated web hosting companies around.
Add to this their dedication to delivering top-notch services and it’s looking like a recipe for success right there. A tough contender to beat, that’s for sure!
Now let’s welcome Hostgator to the stage, a close match for DreamHost.
Founded in 2002, Hostgator is another web hosting company that’s made a decent dent in the market. With over 2.5 million websites hosted, the Hostgator team means serious business!
In 2012, they were acquired by EIG who also owns a solid portfolio of web hosting companies including Bluehost and iPage.
DreamHost vs Hostgator: Web Hosting Plans Compared
Let’s start our DreamHost vs Hostgator analysis by comparing the plans each company offers.
|Cheap Shared Hosting|
|Managed WP Hosting|
|Managed Woocommerce Hosting|
|Dedicated Server Hosting|
Hostgator, on the other hand, lacks a couple of distinct options. Namely, managed Woocommerce hosting and cloud hosting. The biggest standout is that DreamHost offers a wide range of hosting solutions. No matter if you’re looking for managed hosting, cheap shared hosting, WordPress-specific, or cloud hosting, they do it.
If you run a small e-commerce store, you might find that Hostgator’s managed WordPress hosting is enough for your needs. However, a solution specifically designed for e-commerce, like the one offered by DreamHost, often means you don’t need to worry about:
- Configuring Woocommerce
- Getting targeted support when you need it
- Accepting payments from the get-go
- Restoring your sales data if anything goes wrong
Cloud hosting is another option that Hostgator is lacking in its product suite.
Moving websites to the cloud is a smart move by web hosts since it allows their customers to leverage server scalability at a fair price. We’ll touch on this more later.
Next up, let’s check out DreamHost’s and Hostgator’s web hosting services side by side.
Shared Hosting: Hostgator’s Pricing Works Out A Little Cheaper
When looking at DreamHost vs Hostgator pricing, first impressions can be deceiving. To secure the best pricing from either host, you need to sign up for a 36-month plan.
Otherwise, Hostgator’s pricing works out to be slightly cheaper per month with a choice of three different pricing tiers.
Shared Hosting Promotional Pricing Compared
|Plan||DreamHost Plans||Hostgator Plans|
Shared Hosting Renewal Pricing Compared
|Plan||DreamHost Plans||Hostgator Plans|
|Lowest Tier||$7.99/month||$6.95 - $10.95/month|
|Middle Tier||$13.99/month||$9.95 - $11.95/month|
|Highest Tier||N/A||$14.95 - $16.95/month|
Hostgator vs DreamHost: Managed WordPress Hosting Comparison
Both Hostgator and DreamHost offer hosting plans for WordPress. However, when you dig a little deeper, it becomes evident that DreamHost offers a wider selection of options.
Instead of just offering one option for managed WordPress hosting, as most hosting companies typically do, DreamHost gives us a solid range to choose from.
Sure you get an option for managed WP hosting. But, DreamHost also offers a cheaper option in shared WP hosting and a more flexible option with their WordPress VPS hosting.
No matter what scale of resources you need, DreamHost is sure to deliver!
We also love that DreamHost includes the following as part of their WP hosting plans:
- WordPress optimized servers
- Pre-installed WP
- 1-click staging and installations
- Free migrations for WordPress sites
- WP page builder
- Plus more!
While Hostgator does offer some decent features, too, they’re just not at the same level as DreamHost’s. Besides, DreamHost offers free migrations and a 97-day money-back guarantee.
All in all, once you get past the initial WordPress installation, Hostgator’s service doesn’t have as many WordPress-specific features to offer.
If it’s down to a price-based decision for you, let’s see how they compare.
Promotional Pricing Compared
|Plan||DreamHost WordPress Hosting||Hostgator WordPress Hosting|
|Shared Hosting for WP||From $2.59/month||From $2.75/month|
|Managed Hosting for WP||From $12/month||From $5.95/month|
|Managed Woocommerce||From $12/month||N/A|
|WordPress VPS||From $10/month||N/A|
Renewal Pricing Compared
|Plan||DreamHost WordPress Hosting||Hostgator WordPress Hosting|
|Shared WP||From $5.99 - $7.99/month||From $6.95/month|
|Managed WP||From $19.95/month||From $14.95/month|
|Managed Woocommerce||From $19.95/month||N/A|
|WordPress VPS||From $15/month||N/A|
Hostgator vs DreamHost: VPS & Dedicated Hosting Plans
When comparing dedicated hosting, VPS hosting, and cloud hosting, there are some key things to note.
- VPS hosting creates a virtual environment on a shared server imitating a dedicated server. You’ll get a virtual partitioned space with all its resources to yourself.
- Dedicated hosting allows you to work from your own server that no one else can access. It’s recommended for sites with loads of traffic coming to them every month.
- Cloud hosting operates across multiple servers in different locations. It helps minimize the risk of your website going down with a server if there’s ever a problem.
It always helps to read the fine print to know the server configuration before you buy a hosting package. Understanding how you can access resources with each of these setups is also really important.
Since Hostgator doesn’t offer cloud hosting, and it’s such a different solution to VPS and dedicated hosting, we can’t compare these side by side.
However, we have compared DreamHost, and Hostgator’s VPS and dedicated hosting below.
|Promotional Pricing||Renewal Pricing|
|Lowest Tier (1GB Ram)||$10/month||-||$15/month||-|
The features between DreamHost and Hostgator are also reasonably comparable. In other words, they offer fairly similar features and perks. Both Hostgator and DreamHost offer a tonne of info on their technical specs so you can choose the best option for your needs.
|Promotional Pricing||Renewal Pricing|
Hostgator vs DreamHost: Hosting Features Compared
Now, let’s go beyond price and look at the hosting features offered by each company.
Where possible, we share the data from tests we’ve run to quantitatively prove which is the better option between DreamHost and Hostgator.
Ease of Use: Both Hosting Companies Are Easy And Intuitive
Hostgator’s dashboard connects to a classic cPanel area where you can manage your hosting. For people just starting building websites, it can seem a little daunting to navigate a cPanel dashboard.
However, there are heaps of features and actions you can perform in this space once you get the hang of it.
DreamHost offers a custom dashboard with a range of intuitive 1-click features. We find the custom dashboard has less of a learning curve when compared to cPanel for many beginners.
All in all, both options are reasonably intuitive and easy to use.
Speed: DreamHost Has Faster Loading Times
Website speed is hands down one of the most important factors for user experience, and it’s also an SEO ranking factor.
So we put DreamHost and Hostgator to the test to see who puts their money where their mouth is.
Not gonna lie; the results were less than optimal for both companies. Here’s what our testing uncovered.
|Performance Score||TTFB||Fully Loaded Time||Performance Score||TTFB||Fully Loaded Time|
|Pingdom Performance||Pingdom Load Time||Pingdom Performance||Pingdom Load Time|
Sure, their performance needs improvement, but for anyone using DreamHost, that’s well within your realm to improve upon and can easily be controlled by you. Whereas loading time gets impacted by your hosting servers, and Hostgator just isn’t up to scratch on that side of things.
If you’re interested to see how DreamHost and Hostgator compare to other hosts, check out our post on the fastest web host.
Uptime: Hostgator Has Seen Big Uptime Improvements In 2021
Uptime is a close second to speed as far as important performance factors go.
Any hosting service worth its salt should pay attention to server health and ensure high uptime levels. In saying that, DreamHost guarantees 100% uptime while Hostgator guarantees 99.99%.
Let’s put them under the microscope and check out their actual performance.
We’ve gathered real uptime data from multiple third-party, unbiased sources. Let’s find out if each hosting company lives up to its guarantees.
Since February 2020, DreamHost has experienced a total of 14 downtime events. These resulted in 238 minutes of total downtime. The top reasons for the downtime events were:
- Connection timeout
- Internal server errors
We also discovered that so far in 2021, there have been 108 minutes of total downtime – averaging 99.97% uptime.
In 2020, we worked it out to be 99.98%. Given DreamHost guarantees 100% uptime, this level of downtime events is concerning.
The other concerning thing is that downtime events occur for longer than 3 minutes more often than not.
Also, considering that historically, DreamHost was fulfilling its 100% uptime guarantee, we consider the current state of performance a decline in quality.
Unlike DreamHost, Hostgator had fewer outages overall, with a total of four downtime events since January 2019 recorded on a test site. This amounts to a total of 17 minutes of downtime.
Also, when looking at the historical data, there’s a significant improvement in 2021 compared to previous years.
Before 2021, Hostgator had a difficult time maintaining 99.99% uptime as per its guarantee. However, it’s on track in 2021.
|2019 Uptime||2020 Uptime||2021 Uptime|
Customer Support: Customers Rave About DreamHost Support
Learning to build a website can be hard stuff. Technology is bound to fail you at some stage, and when it does, that’s when you need to have stellar support by your side.
It makes a difference knowing you have experts in your corner who can help you navigate any sticky situation. That’s why we consider poor customer support offered by hosting companies as a deal-breaking factor.
Customer service is what makes a good web host reach excellence.
Hostgator Customer Support
Hostgator’s rating on Trustpilot
DreamHost Customer Support
DreamHost’s rating on Trustpilot
Even though both advertise 24/7 support, the votes are in. It’s clear that customers love DreamHost customer service, and they feel Hostgator’s leaves more to be desired.
Servers & Locations: Both Hostgator & DreamHost Servers Are In The US
For anyone targeting audiences in a specific location, it’s worth looking at where your website’s servers are located.
Both Hostgator and DreamHost use US-based data centers. That’s not a problem if the bulk of your audience is in the US. But if it’s not, then perhaps you might be better off choosing a hosting company with more options.
In any case, DreamHost’s servers are located in Ashburn (Virginia), Hillsboro (Oregon), and Irvine (California). Hostgator’s are in Provo (Utah) and Houston (Texas).
If you’d like to choose your data center location, you can do this with DreamHost by reaching out to their support. Hostgator, however, does not allow you to choose which data center houses your servers. Their data centers are also not available for customer access.
Storage: DreamHost Offers A Wide Range Of Storage Options
Sites with lots of media files or high resolution images require more storage space.
When comparing Hostgator and DreamHost, once again, their features are neck to neck.
Both offer options with unmetered bandwidth. Unmetered bandwidth simply means that your usage isn’t tracked, and you’re billed a flat rate each month instead of being billed based on how much you use.
For the dedicated and VPS options, both DreamHost and Hostgator offer lower-cost HDD and higher-cost SSD storage options. DreamHost offers a broader range of options and gives you more control over the technical setup of your servers.
Security: DreamHost’s Dedication To Security Comes Out On Top
When shopping for a hosting service, it can be very difficult to go beyond the sales pitch on each web host’s website.
They all usually have some version of “we provide the best security features” on there. The question comes down to who’s just talking and who follows through.
DreamHost has an internal team of dedicated security engineers. Internally, this team is known as Nightmare Labs.
So we dug deep in our research on this topic, and here’s what we found:
|Free SSL Certificate||Yes (Let’s Encrypt)||Yes (Let’s Encrypt)|
|Free Domain Privacy||Only on Expensive Tiers||Paid Option|
|Spam Protection||Yes (Akismet)||Paid Option - Spam Assassin|
|Free Automatic Backups||Only on Expensive Tiers||Yes (Weekly)|
|Web Application Firewall||Yes||Yes|
|Brute Force Protection||Yes||Yes|
|Bot Blocking||Yes||Yes - Manual|
|Malware Protection||Yes (Daily Automated)||Paid Option|
|24/7 Server Monitoring||No||Yes|
|WP Security Plugin||No||No|
Not only do they take security very seriously, but they also offer a bunch of free inclusions out of the box.
With Hostgator, you could reach the same level of protection as DreamHost, but you need to pay your way to get there by using a bunch of different upsell services.
Backups: DreamHost Offers Free Daily Backups
Worried about what would happen if something ever goes wrong on your website? You’re not alone. This thought is enough to keep many internet entrepreneurs up at night!
Obviously, you’d want to be sure that your hosting company has your back in such times, right?
Both Hostgator and DreamHost mention free backups on their website, so let’s look into the details.
Hostgator’s Backup Policy
Hostgator makes it very clear that they take no responsibility for failed backups. They do offer free backups for customers, but they’re not guaranteed in any way.
Besides, they only take backups once a week on a random day. This can make it hard to plan big updates to your site without manually backing up your site every time.
And according to their site “HostGator backups are provided as a courtesy and are not guaranteed. Customers are responsible for their own backups and web content and should make their own backups for extra protection.”
Also, Hostgator doesn’t offer redundant or mirrored backups.
- Redundant data storage provides a real-time fail-safe against hard drive failure.
- Mirrored backups are exact copies of your data. Another failsafe in case something goes wrong.
By neglecting to offer these types of backups, and since Hostgator will claim no responsibility if something does go wrong, it’s a major red flag in our book.
No hosting service should leave their customers in the lurch during their greatest time of need. And yet, Hostgator’s policy does exactly that.
DreamHost’s Backup Policy
Unlike Hostgator, DreamHost’s approach is more proactive. DreamHost offers free automatic daily backups. It also allows users to manually backup their site once a day for extra protection.
However, DreamHost also does not offer any further data protection. Your website files are only stored on one server, and if it goes down, you risk your website going down with it.
It’s worth noting that if security and backup management are important features for you, there are better hosting companies worth looking into, such as WPX and SiteGround.
Domains: Both DreamHost And Hostgator Offer A Free Domain
A nice perk offered by hosting companies is a free domain name bundled into a hosting service.
Both Hostgator and DreamHost include a free domain on many of their plans, including their lowest cost shared hosting plans.
DreamHost also offers free domain privacy on some plans too which Hostgator does not.
Migrations: Hostgator Offers Free Migrations From Other Web Hosts
If you have an existing website or more, and you’re considering switching to a new hosting provider, listen up. Website migrations will be part of your immediate future, and they can be difficult to handle!
DreamHost has a free migration plugin that can work well on many sites. But if something goes wrong, or if you have a more complicated setup, you’ll likely have to pay for their migration service.
On the other hand, HostGator offers a certain number of free migrations depending on what plan you’re on with them.
|Number of Sites||Up to 5 sites||Depends on your plan|
|Emails||Up to 20 Emails||Manual|
|Downtime?||No downtime, guaranteed||Not Mentioned|
|Availability||Not available on Reseller, VPS, or Dedicated Accounts||Available on all accounts with restrictions|
DreamHost vs Hostgator Comparison: Pros & Cons
Hostgator vs DreamHost: The Ultimate Winner
If you have a WordPress site and are choosing between these two popular hosting providers, our top pick is DreamHost.
Based on the data shared in our DreamHost vs Hostgator review, DreamHost comes out on top for many essential categories such as speed performance, customer support, and security.
If you’d like to get up to 60% off your DreamHost subscription, use this link to DreamHost’s website!
Decided Hostgator is the better option for you?
No worries! Click this link to Hostgator’s website to secure up to 60% off your initial purchase with Hostgator.