Hostwinds Review: Pros, Cons & Speed Tests (2022)

Hostwinds Review Featured Image

Hostwinds is a lesser-known company in the hosting arena but definitely worth your time knowing about. Its services sure pack a punch in all the ways that matter if you’re after affordable and reliable web hosting.

In this data-backed review, you’ll find out the details on all aspects of Hostwinds’s services from essentials like ease of use and security to how their performance stacks up in today’s market. Best of all, you’ll see why we were pleasantly surprised by its performance. It’s not often that a hosting company’s performance surprises us like this!

You’ll get all the data from the rigorous tests we ran to help you decide whether it’s time you switch your website hosting over to Hostwinds.

Let’s dig in!

Introducing Hostwinds

Hostwinds was founded in 2010 in Seattle, Washington. The company has an estimated 50-200 employees, making it a newer and smaller web hosting business compared to industry giants like Hostgator and GoDaddy.

Hostwinds Homepage

However, newer and smaller aren’t necessarily a bad thing. Hostwinds founder, Peter Holden, has a background in development and a passion for delivering top-notch customer service.

Being new allows the company to be agile and provide more advanced products in an industry full of low-quality, cheap services. Being small gives the company a chance to develop a reputation for delivering excellent customer service.

In short, Hostwinds had the opportunity to start fresh and overcome many of the problems bigger competitors were creating in the web hosting industry, and they took it.

Hostwinds Hosting Features Review

Hostwinds Hosting Features

Hostwinds offers a range of hosting plans including:

  • Shared hosting services
  • Business hosting
  • VPS hosting
  • Managed VPS hosting
  • Dedicated hosting
  • Cloud hosting
  • Reseller hosting

We’ll look at the details of each of their hosting plans later in this article. For now, here are the core features you should consider in any hosting provider you use for your website.

Ease Of Use

Hostwinds hasn’t reinvented the wheel with their user interface. Relying on a standard cPanel dashboard instead, we like that Hostwinds keeps their dashboard classic and familiar to most people.

Hoststwind Cpanel

As with most cPanel based dashboards, Hostwinds offers a range of 1-click installs and uses Softaculous for installing WordPress and other popular CMS systems.

Additionally, Hostwinds offers free website transfers managed by their in-house migration experts. Beginners won’t have to worry about any of the ins and outs of transferring their files over to Hostwinds.

Disk Space

All of Hostwinds’ shared web hosting plans provide “unlimited” storage, free website migration, and unlimited email accounts.

Hostwinds Storage

The “Ultimate” shared hosting plan also offers unlimited domains, which may be a great feature if you’re building a portfolio of websites.

It’s worth noting that while unlimited disk space sounds like a dream, the reality is far less spectacular. Unlimited storage is never really unlimited in the truest sense of the word, as every server has physical limitations to how much data it can store. Having said that, Hostwinds won’t track your usage and bill you according to how much space you use.

Backup

Website backups are an essential lifeline if something goes wrong. You’ll want to know your hosting company has your back if your website breaks down at a critical moment.

Unfortunately, you will not receive adequate backups with Hostwinds’s out-of-the-box plans. Free backups would be nice, but like many other budget hosts, Hostwinds sells nightly backups as an additional upsell.

Hostwinds Backups

If you choose to buy a Hostwinds plan, do not skimp out on this cost, as it is necessary if anything ever goes wrong. Once you set up the nightly backups, Hostwinds will retain each backup for 60 days which is longer than most other hosting companies offer.

However, compared with companies like SiteGround, which offers free daily backups on all plans, Hostwinds severely lacks its in-built backup features and policies.

Security

Sometimes, companies have strict (and ambitious) fraud prevention services. This is an excellent thing on its own, but in Hostwinds’ case, some customers have had their accounts immediately canceled after signing up.

If this happens to you, it can take a few days to get your account up and running. A minor inconvenience but one easily overcome.

Hostwinds also tends to lack some security features in its out-of-the-box offers.

Hostwinds SSL Certificate

In fact, on all the shared web hosting, some essential security features (like an SSL certificate) are added as an upsell offer instead of built into the service.

 Hostwinds
Free SSL CertificateNo - Paid Extra
Free Domain Name PrivacyNo - Paid Extra
Spam ProtectionPaid Option - Spam Assassin
Free Automatic BackupsNo - Paid Extra
Web Application FirewallYes
DDoS ProtectionYes
24/7 Server MonitoringYes
WP Security PluginNo

Servers

One of Hostwinds’ prominent unique selling propositions is that they own all their servers and IT infrastructure. This allows them to pass cost savings to customers and also gives them full control over the quality of their services.

As such, Hostwinds doesn’t have a great variety of data center locations, with their three locations being Seattle, Dallas, and Amsterdam. In saying this, Hostwinds offers more server locations than some of the leading web hosting providers globally, like Bluehost, which only has servers in Utah.

Hostwinds Data Servers

Something we did notice, however, is that as a result of the limited server locations, the speed performance of websites was somewhat inconsistent. We’ll get into the details of our performance tests in a moment.

It’s worth considering the location of your website’s audience. If they are not in North America or Europe, your website’s loading speed may suffer.

Hostwinds also does not mention a free CDN service included with their hosting plans to accommodate this. Just some food for thought if the server location is important to your decision-making process.

Hostwinds Hosting Performance Review

As mentioned earlier in this article, besides investigating the features of each type of hosting account offered by Hostwinds, we also ran our own tests.

The data we gathered first-hand lends insight into whether Hostwinds lives up to the bold performance claims they make on their website and marketing materials.

Hostwinds Speed

Hostwinds Speed

To test the speed of an average Hostwinds account, we ran a test website through two tools: GT Metrix and Pingdom.

The same website was used and tested three times on each tool for each location. Yes, that’s a whole lot of tests we ran so that we could be extra sure of the data we gathered.

The average results from each tool are below and exceeded our expectations!

Hostwinds loading speed and TTFB scores were the fastest out of all the hosting companies we’ve tested. However, there were some inconsistencies relating to areas we tested outside of North America and Europe.

GT Metrix

 Performance ScoreTTFB
Vancouver0.94240ms
London0.99191ms
Sydney0.8687ms

Pingdom

 Performance ScoreTTFB
Vancouver0.94240ms
London0.99191ms
Sydney0.8687ms
Our Verdict: Overall, we’re quite impressed with Hostwinds TTFB and loading speed. However, we did observe that in countries that aren’t in Europe or North America, loading speed is very inconsistent and can even be below best practices.

In the Pingdom tests above, you’ll notice that the worst scores came from Tokyo and Sydney. All other tested locations are near server locations. Likewise, in the GT Metrix results, Sydney had the worst performance score.

Using a CDN, like CloudFlare, could help you overcome slow loading times in non-US countries. Thankfully, Hostwinds has CloudFlare pre-integrated on all of their shared and business hosting plans. All you need to do is to configure the settings for your website in cPanel.

Hostwinds CloudFlare

All in all, Hostwinds is worth considering if your audience is located in Europe or North America. If you’re interested in using a hosting company that offers better speed performance in more locations, check out our post on the fastest web hosts instead.

Hostwinds Uptime

Like loading speed, uptime is a critical performance factor that relates to a server’s reliability. A hosting company’s uptime needs to be weighed up before purchasing a hosting plan.

Hostwinds offers one of the highest guarantees we’ve seen at 99.9999%. That’s a bold promise to make!

Hostwinds Uptime

Especially since the only thing a hosting company can guarantee is the electricity running to their servers. However, Hostwinds has full control over their servers (because they own their entire infrastructure), which many other hosting providers do not have.

According to Pingdom’s uptime monitoring data, Hostwinds’s average uptime is fairly decent. The average is sometimes lower than the guaranteed amount, especially in recent months.

However, in the 12 months between September 2020 and August 2021, Hostwinds experienced a solid record of 100% uptime every single month without fail.

Our Verdict: Hostwinds uptime performed exceptionally well in our tests and historically has been well above average! In recent months, the average uptime levels have been below Hostwinds guaranteed amount but significantly higher than industry benchmarks.

All in all, we’re impressed with Hostwinds’ uptime. It’s among the best we’ve seen.

Hostwinds Web Hosting Services Review

Despite offering reasonably affordable shared hosting, Hostwinds is better known for its VPS and Linux hosting plans along with their business hosting solutions.

Hostwinds VPS Hosting

It’s important to note that you’re not comparing apples to apples when you compare Hostwinds to a company like GoDaddy or Hostgator, for instance. Hostwinds has a customized technical infrastructure and a solid team behind it for all their hosting solutions.

However, when it comes to price, Hostwinds pricing is rather average in the market and also relies on hidden upsells to unlock essential functionality, like backups and server monitoring.

If price is your biggest concern, there are cheaper solutions out there. In any case, here is the low-down on each of Hostwinds’ hosting types.

Hostwinds Shared Hosting Plans Review

Hostwinds Linux Based Hosting

Hostwinds offers reasonable Linux-based shared hosting servers that are affordably priced. Although their website is light on the details of what these plans include, you can bank on receiving:

  • Unlimited storage
  • Unlimited domains on the “Ultimate” plan
  • Free website migrations
  • SSD storage
  • Unlimited email accounts
  • Free dedicated IP address
Hostwinds Shared Plan PricesPromotional PricingRenewal Pricing
Lowest Tier (Basic Plan)$6.74/month$8.99/month
Middle Tier (Advanced Plan)$8.24/month$10.99/month
Highest Tier (Ultimate Plan)$9.74/month$12.99/month

The only difference between these plans is the number of domains allowed.

Note: With any plan, you can have unlimited sub-domains. But you can’t run multiple different websites from the same account on the Basic plan. The Advanced plan only allows four websites, whereas the Ultimate plan offers unlimited websites on one account.

 

Unless you’re on a tight budget, the Ultimate plan provides the best features for running a portfolio of websites, as most affiliate marketers do. If you’re looking for hosting for your business, consider the shared business hosting plans instead.

 

Hostwinds Business Web Hosting Service

Hostwinds Business Web Hosting

As far as standard features go, Hostwinds’ Business hosting plans are like the shared hosting plans but with better functionality. These plans are:

  • 500% faster
  • Have fewer websites per server
  • Suited to higher traffic volume websites
  • Offer more resources
Hostwinds Business Plan PricesPromotional PricingRenewal Pricing
Lowest Tier (Basic Plan)$10.49/month$13.99/month
Middle Tier (Advanced Plan)$11.99/month$15.99/month
Highest Tier (Ultimate Plan)$14.24/month$18.99/month

The business hosting plans are still on shared hosting servers, but the servers are more powerful, and they use LiteSpeed technology to boost their performance.

Hostwinds Speed

LiteSpeed is a newer server technology that has been built from the ground up. It is used specifically to be faster than other servers out there and uses several speed-boosting features like caching.

Hostwinds can offer a competitive advantage with their shared servers for business owners due to having full control over their server infrastructure from Day 1. The small yet growing company can also implement the latest server technology faster than web hosting mega-giants that sell very cheap hosting plans.

 

Hostwinds VPS Hosting Review

If having a private server with loads of storage is what you’re after, hands down, Hostwinds’ virtual private server plans (VPS hosting) are among the best options.

Hostwinds VPS Features

Unlike shared hosting, VPS hosting imitates a dedicated server using virtual partitions. These partitions allow you to access private resources even if your server is shared with others.

Hostwinds takes their VPS hosting services not one but two steps further. Firstly, you can choose between Linux or Windows VPS servers.

Hostwinds VPS Linux And Windows

Secondly, you also can configure your own unmanaged server (a preference among techies) or opt for a fully-managed server (recommended for non-techies).

Either way, Hostwinds offers so much flexibility and customizability with their VPS servers!

Virtual Private Server PricesPromotional PricingRenewal Pricing
Linux UnmanagedNone.From $4.99/mo
Windows UnmanagedNone.From $10.99/mo
Linux ManagedFrom $8.24/moFrom $10.99/mo
Windows ManagedFrom $12.74/moFrom $16.99/mo

Given that VPS hosting is best suited to people who want to customize their servers, Hostwinds does a great job of providing any option you can dream of.

Although the above prices are reasonable and fairly low, each of the above plans has multiple tiers with incrementally increased CPU, RAM, storage, and bandwidth.

  • CPU Options: All plans offer a choice of 1, 2, 4, 6, 8, 12, or 16 CPUs.
  • RAM Options: All plans offer a choice of 1, 2, 4, 6, 8, 12, 16, 32, 64, or 96 GB.
  • Storage Options: All plans offer a choice of 30, 50, 75, 100, 150, 200, 300, 400, 500, or 750 GB.
  • Bandwidth Options: All plans offer a choice of 1, 2, 3, 4, 5, 6, 8, or 9 TB.

The mix of all these options is why Hostwinds has won multiple awards for VPS hosting services and is one of our favorite VPS hosting providers.

Hostwinds Dedicated Server Review

Dedicated hosting is very powerful. Instead of sharing a server and its resources, you would have the entire server to yourself with no limitations to how you use its resources.

Hostwinds Dedicated Server

Hostwinds offers fully managed Linux and Windows dedicated servers. You can choose a pre-configured server or customize your setup to your requirements.

These dedicated options start at about $100/month but can easily cost much more depending on what customizations you add. Your options for drivers to add to your server can reach up to 3TB of HDD or 1TB of SSD storage per bay (with a maximum of 4 storage bays).

You can also configure the RAM, RAID, IP addresses, and operating system to your heart’s content!

If you max out everything, you could easily be spending around $1500 per month so be mindful of the costs involved for fancy features you likely don’t need.

 

Hostwinds Cloud Hosting Review

Besides their stellar VPS plans and fully customizable dedicated servers, Hostwinds also offer cloud hosting with additional extras like:

  • Load balancers
  • Block storage
  • Object storage

Hostwinds Cloud Server

Cloud storage spreads CPU, RAM, and other resources across multiple servers which operate in the cloud. It’s different from regular hosting where your website draws power and resources from the same server.

If something happened to that server, your website would usually go down with the server. But that doesn’t happen if using cloud hosting. Since your website’s uptime isn’t tied to a single server’s performance.

Hostwinds’ cloud plans are priced by the hour and the smallest plan equates to around $4.99 per month for bare minimum resources (1 CPU, 1GB RAM, and 1TB bandwidth). On the other side of the spectrum, the largest plan is around $328.99 per month.

The great thing about Hostwind’s cloud storage is that it is modular and can scale according to your needs. You don’t have to go all in and commit to a tonne of resources like you would with dedicated hosting.

 

Hostwinds Reseller Web Hosting Service

Hostwinds Reseller Features

If you run an agency or you want to sell hosting services yourself without the headache of server management, Hostwinds reseller plans might be of interest to you.

Hostwinds’ reseller plans are the same as their shared plans but with added discounts when you buy a large volume of accounts.

With the White Label Reseller option, you can also remove Hostwinds’ branding from every area of the platform and replace it with your brand instead.

The wonderful thing is that your clients can also access Hostwinds 24/7 technical support if they face any issues with their hosting account. Win-win.

 

Hostwinds Website Builder Review

Like many other web hosting services, Hostwinds includes a free website builder. Instead of having a custom builder, Hostwinds has partnered with Weebly.

Hostwinds Website Builder

The Weebly website builder is great for beginners who need to build a quick website just to have an online presence up and running. However, in the long run, there are many limitations you could face.

Unfortunately, the Weebly website builder is quite poor for SEO performance. We wouldn’t recommend using it for any websites that represent your business or that you would like to earn money from.

However, the good news is that Hostwinds still makes it easy for you to install other content management systems, like WordPress or Magento, through the Softaculous one-click installer in cPanel.

Hostwinds Domains Review

Hostwinds Domain Review

Domain names aren’t a priority service for Hostwinds. Unlike their competitors, who offer free domain names to entice new customers, Hostwinds does not provide such a deal.

It is possible to buy domain names through Hostwinds for a range of domain name extensions. However, the prices are often above average, and you would be better off buying a domain name from a company that offers additional features and support, like Namecheap.

Hostwinds Support

Hostwinds’ products and services can cater to a beginner market, but their standout products require a little more technical know-how.

Hostwinds Support Chat

For this reason, we’ve been looking into the support Hostwinds offers and whether they can help non-technical beginners through some more complicated tasks.

Hostwinds offers 24/7 phone, live chat, and ticket-based support, and we put them to the test.

Pre-sale support was fantastic and very beginner-friendly. Anyone with limited technical skills can ask questions to get help on the best product for their needs. In our experience, the responses weren’t canned, and they also weren’t overly sales-y.

We also had very fast response times, even outside of regular business hours (e.g. instant response on a weekend evening). In combination, these features are the ultimate combo if you’re looking for helpful, timely information to make a sound buying decision.

However, once it comes time to set up an account, many customers have found that the after-sales support team can be a little too technical and difficult for a beginner to follow.

We also scoped out Hostwinds’ support ratings on third-party websites, and initially it looks promising… Take their reviews on Trustpilot, for instance:

Hostwinds Reviews

Hostwinds’ rating on Trustpilot

That might look good, but, there’s a glaring message indicating that Hostwinds may have tampered with their reviews. Not a good sign as far as first impressions count.

Hostwinds Money-Back Guarantee

Back in the day, Hostwinds had an impressive 60-day money-back guarantee. But, unlike every other hosting company we have reviewed to date, Hostwinds now has a very short refund window of 72 hours after purchase. Even so, it is not a money-back guarantee in the traditional sense.

Hostwinds Refund Policy

Instead of offering a full refund, Hostwinds offers a pro-rated return of the unused portion of your hosting plan if you request a refund in the 72 hours window after you make a purchase. You can read the full refund policy here.

In addition, it’s not easy to cancel a service. If you have issues with setting up your account, as some people have experienced due to the fraud protection measures in place, you barely have enough time to try out the service to decide if is right for you after all.

Hostwinds Pros & Cons

Pros
  • Great uptime
  • Best speed scores in our tests
  • Decent customer service
  • Excellent VPS hosting plans
  • Reasonably affordable
  • Average 5 minute tickets for resolving support requests
  • Free unlimited email accounts
  • Unlimited disk space
  • Unlimited bandwidth on shared plans
Cons
  • Only 72-hour money-back window
  • Not 100% beginner-friendly
  • Support can be too technical at times
  • No free domain name
  • No e-commerce hosting
  • Backups are not included
  • No free SSL certificates


FAQS About Hostwinds

Is Hostwinds Business or Shared Hosting Better?

Deciding if Hostwinds Business or Shared hosting plans is better for you comes down to how much you’re willing to invest in your web hosting. If you have a larger budget, it’s better to upgrade to a Hostwinds business account over a standard shared hosting plan. Hostwinds business hosting offers everything that their shared hosting plans do, plus more. Designed specifically to offer improved performance for businesses, the business hosting service boasts faster servers operating on the latest LiteSpeed technology.

How do I get started with Hostwinds?

You can get started with Hostwinds’s products and services by purchasing them on Hostwinds’s website. Click here to get started with Hostwinds today!

The Final Verdict

Hostwinds remains one of the better hosting options in our book despite a smaller refund window and the technical nature of most of their services. Overall, their customer support has a track record of closing tickets in 5 minutes (on average) which is ridiculously fast!

Not to mention the number of customizations you can make on VPS, dedicated, and cloud servers.

If you’re after reliable, decent hosting at reasonably affordable rates, check out Hostwinds today.

 

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Article by

Matt Diggity

Matt is the founder of Diggity Marketing, LeadSpring, The Search Initiative, The Affiliate Lab, and the Chiang Mai SEO Conference. He actually does SEO too.

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