KnownHost Review: Quality Web Hosting That Delivers On Its Promises

Knownhost Review Featured Image

KnownHost, despite it’s name, is a lesser known company in the web hosting market.

However, it’s definitely a web hosting provider to consider if you’re looking for a company that delivers on it’s promises of performance, quality and value.

In this data-backed KnownHost review, you’ll get all the details of KnownHost’s services including how their pricing and performance stacks up in the global market.

Best of all, you’ll see how KnownHost is leagues above most hosting providers in terms of the quality of services delivered.

You’ll also get the data from the first-hand tests we ran to help you decide whether it’s time for you to switch your website hosting over to KnownHost.

Introducing KnownHost

Founded in 2006, KnownHost is a hosting company that’s made waves over the years with its VPS and managed dedicated server hosting.

Knownhost Homepage

Not only does KnownHost back its performance with a guaranteed service level agreement (SLA), but it also prioritizes state-of-the-art technology paired with excellent, expert support when you need it.

If you run the kind of business that relies on a high-performing website, such as an online store, a forum, or a media publication with heavy traffic, you’ll need the best from your web host too.

Online Store

And that’s what KnownHost delivers, as you’ll soon see!

KnownHost Features Review

KnownHost offers a range of hosting services including:

  • Shared hosting
  • Managed WordPress hosting
  • Fully-managed hosting plans
  • VPS hosting
  • Dedicated server hosting
  • Cloud hosting
  • Plus so much more

We’ll look at the details of each of their hosting plans later in this article. For now, here are the core features you should consider in any hosting company you use for your website.

Disk Storage Space

Storage space is crucial for a high-performing website.

Disk Space

If you have many files and many people visiting your website, you will need more storage than someone with a smaller website.

If you don’t have enough, this can lead to problems like your website crashing or serving up errors to potential visitors.

As far as what KnownHost offers, lower-priced hosting plans include an average amount of space with unlimited storage available on higher-priced tiers.

 StorageBandwidthRAM
Shared HostingFrom 5GB cloud storage to unlimited.Unlimited premium bandwidth on all plans.N/A
Reseller HostingFrom 25GB cloud storage and up to 200GB.From 800GB to 4TB premium bandwidth.Guaranteed 1.5GB minimum, up to 4GB.
Unmanaged VPS Hosting PlansFrom 20GB to 300GB RAID-10 SSD storage.From 1TB to 6TB premium bandwidth.From 1GB to 12 GB guaranteed RAM.
Managed VPSFrom 75GB to 300GB RAID-10 SSD storage.From 2TB to 6TB premium bandwidth.From 4GB to 12GB guaranteed RAM.
NVMe VPSFrom 40GB to 360GB NVMe storage.From 2TB to 6TB premium bandwidth.From 2GB to 32 GB guaranteed RAM.
Cloud HostingFrom 60GB to 260GB cloud storage.From 2TB to 5TB premium bandwidth.From 4GB to 12GB guaranteed RAM.
Dedicated Server HostingFrom 16GB to 2TB SSD or HDD depending on the option you choose.From 10TB to 20TB premium bandwidth.From 16GB to 64GB

The amount of storage you need will depend on the nature of your website. However, KnownHost offers very generous VPS and dedicated server packages for reasonable prices.

Backups

Backups are an essential feature to look for in your hosting provider.

Knownhost Backups

If anything were to ever happen to your website or the server it’s hosted on, having a backup handy will ensure you suffer minimum losses and can restore your website quickly.

Many low-cost hosting companies do not include backups as part of their service.

However, KnownHost goes above and beyond.

Not only do they offer free, daily backups on all shared, reseller, and semi-dedicated hosting plans, but they also don’t charge you a cent to access them.

It pays to read the fine print as many hosting providers may offer free backups but then charge you a fee before you can access them.

Here’s KnownHost’s backup policy for each of their most popular hosting services.

 Free Backups Included?Backup FrequencyType of BackupsFee to Access?
Shared, Reseller & Semi-DedicatedYesTaken daily with two daily copies being retained along with a weekly copy.Full, partial, and redundant backups.Yes. All restoration requests are free and implemented via Jetbackup.
VPS (NVMe & SSD)YesEach VPS is backed up every other day and held for 7-14 days.Full or partial VPS restoration.Full restoration is free, and partial restoration of specific folders is $10.
Cloud (KVM)YesAll cloud (KVM) servers are backed up every other day with files stored for 7-14 days.Full or partial VPS restoration.Full restoration is free, and partial restoration of specific folders is $20.
Unmanaged VPS & CloudNoIt is advised you take your own backups. However, if you need a full server restoration, backups as old as 7-14 days may be available.Full restoration is available. Partial restorations are not available.$35 per full restoration request.
Dedicated ServersYes for managed dedicated servers. A 1TB secondary drive is pre-configured for backups on your server.Depends on your configuration.Full restoration and redundant backups may be available depending on who is managing the server.There shouldn’t be any fees to access your backups though it depends on your setup and maintenance of your backup infrastructure.

For more details about KnownHost’s backup policies, visit their knowledge base.

Security

Something that KnownHost does exceptionally well is security.

Most hosting solutions offered are managed by the experts at KnownHost.

They’ve invested in state-of-the-art infrastructure and can pass on additional benefits to all customers, even on the cheapest shared hosting plans.

Knownhost Security

If you opt for any unmanaged hosting plans, you will receive fewer security benefits but, at the same time, that frees you up to customize your security features exactly as you wish.

In any case, here’s what KnownHost includes on many of its plans:

  • Imunify360 (enhanced protection against known threats)
  • DDoS protection (keep your website online despite DDoS attacks)
  • Brute force protection (prevents manual, brute force login attempts)
  • Patchman (ensures protection against known bugs)
  • Free SSL certificates (even on VPS plans)
  • Isolated accounts even on shared servers
  • Free website migrations
  • Fully redundant network
  • Round the clock server monitoring
  • In-house, full-time security team

Servers & Data Centers

KnownHost has three world-class data centers based in Seattle, Atlanta, and Amsterdam.

Knownhost Data Servers

It prides itself on the quality of its network and does not settle for anything less than carrier-class facilities.

All data centers are fully redundant and have high levels of physical security.

This is the secret behind how KnownHost can maintain its average of 99.99% uptime.

You can find out more about each data center and its security protocols on KnownHost’s networks and data centers page.

KnownHost Hosting Performance Review

As mentioned earlier in this article, besides investigating the features of each type of hosting account offered by KnownHost, we also ran our own tests.

Performance

The data we gathered first-hand lends insight into whether KnownHost lives up to the bold performance claims they make.

KnownHost Speed

To test the speed of an average KnownHost account, we ran a test website through two tools: GT Metrix and Pingdom.

The same website was used and tested three times on each tool for each location. Yes, that’s a whole lot of tests we ran so that we could be extra sure of the data we gathered.

GT Metrix

 KnownHost 
Performance
Score
Time to First Byte (TTFB)
Vancouver100%50ms
London94%72ms
Sydney90%56ms

Pingdom

 KnownHost 
Pingdom PerformancePingdom Load Time
London78272ms
Frankfurt78492ms
Tokyo781.77s
Washington DC79234ms
Sydney781.45s
San Francisco78462ms

Our Verdict: Overall, KnownHost has decent performance in the US and Europe where their data centers are located.

However, when it comes to Australia and Asia, these are KnownHost’s slowest loading regions.

Even so, in all our tests, KnownHost performed exceptionally well when you consider the industry benchmarks for TTFB state that anything lower than 200ms is considered good.

industry benchmarks for TTFB

And likewise, when it comes to fully loaded time, anything lower than 2-3 seconds is considered good.

KnownHost is in the clear in all locations with both these metrics.

If you’re interested in using a hosting company that offers better speed performance in more locations, check out our post on the fastest web hosts instead.

KnownHost Uptime

Given that KnownHost claims to have the “proven best uptime on the planet” we thought we’d take a deeper look into whether there’s any truth to the claim.

Knownhost Uptime

KnownHost offers a 99.90% uptime guarantee (backed by a service level agreement) but also experiences uptime performance greater than 99.99% quite consistently.

It’s a classic case of underpromising and overdelivering, which is a breath of fresh air in today’s hosting arena.

 2019202020212022
Average Uptime100%99.99%100.00%99.99%

This performance is far better than most hosting companies can say about their services!

Although other hosting providers offer greater uptime guarantees, KnownHost still meets the industry benchmark while also offering a refund for any month where they do not meet this benchmark.

You can check out KnownHost’s SLA and refund details here.

KnownHost Plans Review

KnownHost Shared Hosting Review

KnownHost offers reasonable shared hosting plans starting as low as $3.47/month.

KnownHost Shared Plan PricesPromotional PricingRenewal Pricing
Lowest Tier (Basic Plan)$3.47/month$8.95/month
Middle Tier (Advanced Plan)$6.47/month$12.95/month
Highest Tier (Ultimate Plan)$9.97/month$19.95/month

What we love the most about KnownHost’s shared hosting is how feature-rich the plans are.

All plans include:

  • Unlimited everything for less than $10/month
  • Unlimited Domain
  • Unlimited Cloud Storage
  • Unlimited Email Accounts

Knownhost My SQL Database

  • Unlimited MySQL Databases
  • Unlimited Premium Bandwidth
  • Fully-managed hosting
  • 99.99% average uptime
  • Free SSL certificates
  • Free website migration
  • Free, automated daily backups
  • Top-notch security features
  • Plus more!

KnownHost WordPress Hosting Review

KnownHost offers two managed WordPress hosting plans: Entry Level and Business Level.

KnownHost Managed WordPress Hosting PlansPromotional PricingRenewal Pricing
Managed
Entry Level WordPress
$5.98/month$11.95/month
Managed
Business Level WordPress
$9.98/month$19.95/month

With up to 100GB SSD and up to 200k visitors per month, these managed WP plans offer more resources than the shared hosting plans do.

Knownhost WordPress Hosting Features

Additional benefits KnownHost offers on its managed WP plans include:

  • One-click staging & backup restores
  • Tailored WordPress servers
  • Fully managed WP hosting
  • WP-specific client utilities (WP-CLI, LiteSpeed LS Cache, and Imunify360)
  • 500Gbps+ DDoS protection included
  • Free data backups included
  • Free & easy migrations included

KnownHost VPS Hosting Review

KnownHost’s VPS hosting services are where they really shine.

Secure VPS

Not only are server resources generous, but KnownHost also offers a wide range of options for users needing high-performance servers for reasonable prices.

Unmanaged VPS Hosting PlansPricingResources
Entry VPS Server$5/mo1 GB RAM, 20GB SSD storage, 1TB Bandwidth.
Entry Plus VPS Server$10/mo2 GB RAM, 40GB SSD storage, 1TB Bandwidth.
Basic VPS Server$20/mo4 GB RAM, 75GB SSD storage, 2TB Bandwidth.
Standard VPS Server$40/mo8 GB RAM, 150GB SSD storage, 3TB Bandwidth.
Professional VPS Server$60/mo10 GB RAM, 250GB SSD storage, 5TB Bandwidth.
Premium VPS Server$80/mo12 GB RAM, 300GB SSD storage, 6TB Bandwidth.
Managed VPS Hosting PlansPricingResources
Basic VPS Server$40/mo4 GB RAM, 75GB SSD storage, 2TB Bandwidth.
Standard VPS Server$60/mo8 GB RAM, 150GB SSD storage, 4TB Bandwidth.
Professional VPS Server$80/mo10 GB RAM, 250GB SSD storage, 5TB Bandwidth.
Premium VPS Server$100/mo12 GB RAM, 300GB SSD storage, 6TB Bandwidth.

KnownHost also offers VPS hosting on the latest high-frequency NVMe VPS servers.

If you’re after extreme performance with high-frequency CPUs and fast storage, NVMe VPS is the way to go.

Knownhost NVMe VPS

With both managed and unmanaged plans available, you have a wealth of options to find the perfect VPS hosting solution for your website.

No matter which VPS plan you choose, some benefits you’ll receive include:

  • 99.99% uptime on average (with an SLA guaranteed 99.9% minimum)
  • 24/7 fully monitored servers
  • Custom-built high-performing servers for ultimate performance
  • 24/7/365 professional support available
  • Full root access for ultimate control of your server
  • 30-day money-back guarantee

KnownHost Dedicated Hosting Review

If you’re after the best-of-the-best hosting, KnownHost’s fully customizable dedicated servers are pretty close! You can opt-in for complete control with an unmanaged plan or even one of KnownHost’s semi-managed dedicated server hosting plans.

Dedicated Server

With feature-rich dedicated server options, ranging from managed to unmanaged and budget options to high-end, you’re sure to find the perfect fit for your website.

Budget Dedicated Servers
(Dual Intel Xeon Processors)
PricingResources
Lowest Tier$49/mo8 Cores, 32GB DDR3 memory, 240GB storage & 10TB bandwidth.
Middle Tier$59/mo12 Cores, 32GB DDR3 memory, 240GB storage & 10TB bandwidth.
Highest Tier$69/mo12 Cores, 32GB DDR3 memory, 240GB storage & 10TB bandwidth.

If budget is not a concern, you could also consider managed dedicated servers with any of the following processors:

  • Intel Xeon (standard, dual, or silver)
  • AMD Ryzen
  • AMD EPYC Rome

You can also select up to 24 CPUs core on your server, allowing your website to run multiple processes at the same time with minimal dips in speed and performance.

With up to 30TB bandwidth and 2x 1TB NVMe storage space, KnownHost’s dedicated servers are designed for websites that simply cannot afford sub-par quality.

Knownhost KnownHost Dedicated Hosting

And let’s not forget the average of 99.99% uptime either.

All in all, KnownHost’s dedicated hosting plans are among the best in today’s market and offer a decent range of benefits!

Comparing All Of KnownHost’s Hosting Solutions

In addition to the above, KnownHost offers a wealth of additional hosting plans including:

  • Reseller hosting solutions
  • Managed & unmanaged cloud services
  • Analytics hosting
  • Application hosting
  • Email hosting
  • CMS hosting
  • CRM hosting
  • ERP hosting and so much more!

No matter what type of hosting you’re after, KnownHost is likely to be able to deliver with its end-to-end hosting solutions for a wide variety of applications.

KnownHost Domains Review

In addition to offering a wide selection of hosting plans, KnownHost also sells domain names.

Domain Name Registration

Although their domains are fairly pricey compared to the cheapest domain name registrars in today’s market.

But, if you prefer having your domains and hosting managed by the same company, KnownHost can provide you with that option.

KnownHost Support

Something KnownHost takes great pride in is its ability to offer round-the-clock support to anyone in the world, at any point in time.

Support is a critical factor of any hosting package and with 24/7/365 support, KnownHost won’t leave you hanging during a time of need.

Knownhost Support

Email, chat, and web ticket support requests are handled around the clock and have a guaranteed response rate of under 5 minutes.

US customers can also receive phone support via a toll-free number if needed.

We were impressed when we put KnownHost’s support to the test.

FPre-sale support was very knowledgeable and could help us make the best buying decision.

In our experience, the responses weren’t canned, and they also weren’t overly sales-y.

We also had very fast response times, even outside of regular business hours (e.g.instant response on a weekend evening).

In combination, these features are the ultimate combo if you’re looking for helpful, timely information to make a sound buying decision.

KnownHost Pros
  • 30-Day money-back guarantee
  • Tested (and proven) 99.99% uptime
  • Free daily backups
  • Flexible billing cycles
  • Free website migrations
  • Round-the-clock 24/7/365 support
  • Expert support agents
  • Top-tier, world-class data centers
KnownHost Cons
  • Some beginners may find it challenging to get started
  • Choosing a plan can be confusing
  • No website builder included

Our Verdict: Is KnownHost Worth It?

Given that KnownHost mainly offers fully-managed hosting plans, they are a decent option for both beginners and seasoned technical pros once you figure out which plan is best for you.

Managed Hosting

If handling all the tech stuff that comes with server management isn’t in your wheelhouse, you can trust the expert team at KnownHost to take care of all of that for you.

However, if you’re a small business owner or a beginner, alternative hosting companies offer simpler solutions that you can get started with right away without any overwhelm or confusion.

If you’re after a web host that can guarantee top-notch performance, it’s worth spending a bit of extra time researching KnonwHost’s plans because they are among the best in the world as far as performance goes!

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Article by

Matt Diggity

Matt is the founder of Diggity Marketing, LeadSpring, The Search Initiative, The Affiliate Lab, and the Chiang Mai SEO Conference. He actually does SEO too.

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