SiteGround Review: Is SiteGround Worth It in 2023?

SiteGround has earned a decent reputation for its secure hosting services since launching in 2004.

Not only is it officially recommended by WordPress.org as a leading provider of WordPress hosting services, it is also progressively capturing market share from low-cost, low-quality hosting giants.

And with good reason when you add to this mix SiteGround’s steadfast dedication to delivering technology crafted with care and a customer support team that clients rave about. We had to try it out for ourselves as well.

In this data-driven review, you’ll get the low-down on all of SiteGround’s hosting plans to see if they’re the best web hosting service for your website in 2023.

So let’s dig in.

SiteGround: A Quick Snapshot

SiteGround was founded in Bulgaria around eighteen years ago, and it wasn’t long before this hosting company started making waves in the web hosting space.

Not only does SiteGround host over 2 million websites, but it also operates with over 500 full-time team members.

It stands apart from another hosting provider due to its commitment to delivering quality at every level.

It’s no surprise that WordPress.org recommends SiteGround as one of the best web hosting companies on today’s market.

Add to this its dedication to delivering top-notch services and you’ve got a recipe for success!

Our Verdict: Secure & Scalable Web Hosting Suitable for Everyone

Before we share more details on SiteGround’s plans, let’s dive into its pros and cons so you can decide if its pros give you what you need and that its cons aren’t going to be deal-breakers.

Excellent Security + Backups

Every hosting provider has some version of “we provide the best security” on their website, in one form or another.

And it can be quite difficult to go beyond the sales pitch and to know who’s just talking the talk and who can actually walk the walk.

We dug deep in our research here and are pleased to report that SiteGround definitely puts their money where their mouth is.

Not only do they have an in-house team of dedicated server security experts, they also invest quite heavily in their infrastructure.

SiteGround is one of the few companies that goes above and beyond where security is concerned.

It’s not just about ticking the compliance boxes for them. They take security very seriously and have their team crafting custom solutions around the clock to ensure their customers are well looked after.

We’ll dive deep into all their security features later in this article, so stay tuned for those.

SiteGround Uses Google’s Cloud Platform

SiteGorund leverages Google’s C2 Cloud server technology to deliver scalable, managed cloud hosting for growing businesses of all sizes.

It is, however, more expensive than shared hosting, but the benefits delivered by cloud hosting are indeed superior.

SiteGround also allows you to configure your own cloud, offering up to 33 CPU cores, 130GB of memory and 1TB of SSD storage.

All in all, by leveraging Google’s infrastructure, SiteGround is able to deliver state-of-the-art services to its clients.

Since SiteGround also manages the technical setup and infrastructure, it’s a nice bonus for beginners or time-poor business owners who want to leverage the benefits of reputable cloud hosting without the headache of needing to configure and maintain their own servers.

 

24/7 Outstanding Customer Support

When it comes to web hosting, poor customer support is a deal breaker for us. A hosting service must provide decent customer support in order to be worth it (in our opinion).

It’s a sad reality that with the onset of mass market industry heavy-weights, poor quality services and terrible service have become the norm and are almost expected in the web hosting industry.

Thankfully, SiteGround remains dedicated to providing excellent customer support and we rate their priority support team quite highly compared to the hundreds of hosting companies we’ve put ot the test over the last year.

Beginner-Friendly Custom Dashboard

If you are currently using a different hosting company, it may be likely that they use a traditional cPanel dashboard. However, SiteGround does not.

Instead, it has developed its own custom dashboard that is much more intuitive and easy to use than cPanel.

With this custom dashboard, SiteGround solves a few key problems that many experience with their hosting accounts with other providers:

Amazing Uptime

Just wait until you check out SiteGround’s uptime performance later in this article! We’re willing to bet you’ll think it’s amazing just as much as we do.

For instance, SiteGround averaged 100% uptime in 2022, most hosting companies don’t even begin to come close!

Decent Global Speed Performance

In addition to great uptime, SiteGround also gets decent speed performance from many locations around the world. This is in large part thanks to its “blazing-fast” in-house CDN.

SiteGround also has servers in multiple locations around the world so you can easily find a server location closest to your target audience.

It also invests in it’s server-side caching technology and also provides a performance optimization plugin for WordPress users to get even better website performance.

Officially Recommended by WordPress

There’s a lot to love about SiteGround’s services so it’s no surprise the company has earned an official endorsement from WordPress.org itself.

It is one of three hosting providers to be officially recommended by WordPress, the world’s most popular platform for building websites.

Free SSL Certificates

Last, but not least, SiteGround was one of the first hosting providers to integrate Lets Encrypt (a provider of free SSL certificates).

But, in true SiteGround fashion, they didn’t just stop there.

The company also went a step further and integrated automatic issuing and renewals of SSL certificates within its platform.

With its 1-click SSL installation option, SiteGround has made it incredibly easy for everyone, even beginners without a technical bone in their body, to secure their websites.

With such incredible pros, you might be wondering “well, what’s not to love about SiteGround”.

Truth be told while it is an amazing web host, there are a few downsides too. So it’s just a matter of whether any of these are an absolute deal breaker for you or not.

Expensive Renewals

SiteGround offers up to 80% discount on its shared hosting services. While that means you can enjoy web hosting from as little as $2.99 per month, you’ll be paying five times as much when it’s time for renewal.

There are far cheaper hosting providers out there who also offer discounted rates for longer than SiteGround does.

However, this comes with a giant caveat because very few cheap web hosting providers actually offer as much value as SiteGround.

Take a look for yourself in these head to head comparisons we’ve written comparing SiteGround with two of the cheapest web hosts in the the market: Bluehost and Hostgator:

No Free Domain Name or Other Business Services

Another downfall of SiteGround is that it doesn’t offer a great range of different services for businesses to manage all their website related needs.

For instance, it does not include a free domain name with your hosting, nor does it offer separate email hosting or any marketing add-ons.

SiteGround very much stays within its lane and focuses all its resources and efforts on providing the best hosting service that it can instead of spreading itself too thin.

While you can purchase and transfer domains to SiteGround, their domain prices are also quite high (much higher than the industry average).

It’s quite clear that their focus remains on offering hosting services and the extension of domain and email services is simply an avenue to support their existing hosting clients despite these services not being that competitive in the global market.

So if you’re looking for an all in one hosting provider, perhaps companies like GoDaddy or Namecheap are more suitable options for you to consider.

No Vps Hosting or Dedicated Servers

Likewise, if you’re after VPS or dedicated hosting specifically, SiteGround cannot deliver as it simply does not offer these services.

While we recommend you check out its cloud services instead, which offer comparable benefits to dedicated and VPS hosting services provided by other companies, we get it if it’s just not your jam.

In our book, we consider SiteGround’s cloud services superior to most VPS and dedicated hosting solutions on the market at the moment.

With either VPS or dedicated hosting, your website is stored on a single server and if anything were to happen to that server, chances are that your website would go down with the server.

However, cloud services distribute files across a global network of servers so that you can experience greater safety, security and unparalleled uptime.

So for many people, the fact that SiteGround doesn’t have VPS or dedicated hosting won’t be a big deal if its cloud services still provide the resources you’re after.

But if you’re looking for unmanaged services so you can be in total control of your server setup, that’s where SiteGround is not the best choice for you.

If you’re also transitioning from shared hosting and looking to try the next step, a VPS hosting plan that costs less that SiteGround’s cloud plans may be more suitable, depending on your budget and situation.

Limited Storage on Shared Plans and WordPress Hosting

While SiteGround allows you to host unlimited sites on most of its shared and WordPress hosting pans, it offers very little storage for you to do so.

For instance, the three pricing tiers give you 10GB, 20GB and 40GB of storage respectively.

When compared to companies like Hostinger that give you from 50GB of SSD storage on the lowest tier, some might find SiteGround’s limited storage a little restrictive.

No “In-Between” Hosting Options

The final con we’d like to bring your attention to is that there’s no ‘in-between’ hosting plan.

For instance, if you decide the shared hosting plans don’t have enough storage but you don’t want to scale up to SiteGround’s cloud hosting which starts at $100/month, there simply aren’t any other options you can consider that are in between.

That’s perhaps the gap that most VPS and dedicated server plans fill for other hosting companies, they provide those ‘in-between’ options in both price and resources available.

With SiteGround, it’s a pretty steep jump from the largest shared hosting plan costing up to $39.99/mo (full renewal prices) and offering 40GB storage and the next tier up being the $100/mo cloud storage option starting at 40GB per month.

We get that most people aren’t in a position to pay at least 2.5x as much just to access more storage.

If this is a deal-breaker for you, perhaps you can check out our article on the best unlimited web hosting providers for a list of companies that provide great value and unlimited storage for more affordable prices instead.

SiteGround Hosting Review

If you’ve decided that SiteGround sounds like a decent company for your needs, here are the details on each of their services.

SiteGround Shared Hosting Review

SiteGround offers promotional pricing on all its shared hosting plans however, you will need to pay one year of hosting upfront to secure the cheapest rates.

Unlike other hosting providers that offer up to 3 year terms for the cheapest rates, after the year is up, you will need to pay the renewal pricing which can be as much as 5 times the cost of the promo prices.

In saying this, SiteGround packs its shared hosting plans with a tonne of features many other cheap hosting providers don’t include.

For instance, you often have to pay for extras like security, backups and SSLs.

With SiteGround, you get all of that, and more, included in the plan.

SiteGround WordPress Hosting Review

SiteGround offers two types of WordPress hosting services:

In both cases, the prices and package inclusions match the shared hosting plans with additional WordPress specific features included.

This is great value if you run a WordPress site as you essentially get a stack of extra features for free.

These include:

SiteGround Cloud Hosting Review

There are four cloud hosting options to choose from which really raise the bar compared to SiteGround’s shared hosting plans.

You can also configure your own Custom Cloud setup which offers the following:

All of SiteGround’s cloud hosting plans run on Google’s scalable and reputable C2 cloud technology.

However, if you’re seeking a solution that lets you manage your own sever setup, that’s not available with SiteGround, It is a fully-managed cloud hosting solution with a moderate degree of flexibility when you customize your resources.

SiteGround’s cloud services are great for anyone who wants next level hosting without the headaches that come with setting up and maintaining your own servers.

SiteGround Reseller Hosting Review

The final service SiteGround offers is reseller web hosting which also replicates the shared hosting plans.

However, the most notable difference is that you can manage unlimited websites on all plans.

You can also register your clients as users in your account and give them white-label (they can use their own branding) access to the websites (and the associated site tools) you build for them.

This means that you can customize SiteGround’s dashboard to show only your logo.

They won’t see SiteGround’s branding anywhere so you can provide a truly white-labeled web hosting service.

SiteGround’s reseller hosting plans are best suited to agencies and freelancers that sell web design or web-related marketing services.

SiteGround Hosting Features Review

Disk Space

In general, SiteGround offers limited disk space on both it’s shared and WordPress web hosting services with the most storage you can access being 40GB.

Compared to other companies that offer 50GB on their smallest tiers for only $1.99/month, SiteGround sure seems to be overcharging for what it delivers.

However, as we’ve mentioned earlier in this article, you can’t base the value of SiteGround’s plans on the amount of storage offered alone.

It’s plans are simply not storage-optimized but they offer a range of other features that are arguably more important and often billed as extra upsells by cheap web hosting providers.

If you do want storage-optimized hosting through SiteGround, we recommend customizing your own cloud setup as you can choose anywhere between 40GB and 1TB of SSD storage!

Backups

SiteGround includes daily, automated backups on all its plans, including its cloud hosting.

It’s one of the best backup policies we’ve seen paired with a server infrastructure that makes it a generous offer to include in all out-of-the-box web hosting plans.

For instance, on SiteGround’s shared hosting plans, you will get automatic daily backups with up to 30 copies of your website kept in your account.

You also do not need to pay to access or reinstate any of these backups.

There’s a very easy and simple backup restore function that lets you reinstate any of the stored backups to help resolve many common website issues quickly and easily.

SiteGround also adds an additional layer of security by storing your backups in different data centers around the world.

This is known as “distributed backups” and offers you the peace of mind that in case of any kind of disaster affecting the main server, SiteGround’s system can restore large amounts of data quickly to keep your website up and running no matter what.

Many other hosting providers charge an additional amount to take backups in the first place and they also charge you for the privilege of being able to then access and restore these backups!

By comparison, SiteGround is very generous with its backup policy and it’s good to know they’ll always have your back in case of any kind of disaster affecting your main servers.

Security

In addition to providing excellent backup features, SiteGround also offers fantastic security features too.

In fact, we’re so impressed by their commitment and steadfast dedication to providing top-tier security that we crowned SiteGround as one of the best web hosting companies in 2023.

Here are SiteGround’s security features in a nutshell:

It’s clear SiteGround takes security very seriously and have their team crafting custom solutions around the clock to ensure their customers are well looked after.

For anyone who wants extra security included, SiteGround also offers an additional paid (and optional) tool called SiteScanner which runs scans to detect malware and common security threats. It is similar to WordFence or iThemes Security.

We have always considered security as one of our top priorities as a web hosting provider. We go above and beyond when it comes to securing the server and each and every one of our customer’s accounts.

-SiteGround Customer Support

SiteGround also has multiple custom-made security patches on all servers in addition to implementing virtual account isolation.

Isolating accounts is crucial as it separates your sites from all the others that share the same server as you.

It’s the safest type of shared hosting and not all hosting companies include this security measure.

They’re consistently among one of the first web hosting providers to apply security measures to all their servers to prevent any of these vulnerabilities from affecting their clients.

And that’s all server-side.

SiteGround also has a custom-developed security plugin that all WordPress users can add to further improve the security of their website.

You can learn more about the security measures SiteGround takes here. You can also read about the additional inclusions that SiteScanner offers in this blog post.

Servers & Locations

For anyone targeting audiences in a specific location, it’s worth looking at where your website’s servers are located.

SiteGround’s data center locations.

If your audience is primarily based in the US, there’s generally no issue for you as most web hosts have at least one data center in the US. Paired with a CDN, you can still easily distribute your content all over the world.

If your audience is not primarily based in the US, however, you need a more flexible approach and SiteGroud offers exactly that with the 7 locations of their data centers around the world.

They currently have servers located in:

In addition, they offer 7 CDN locations between the US, South America, Europe and Japan.

SiteGround has also chosen its current server locations after a long process of careful investigation.

They are very deliberate in choosing the data centers they work with.

As such their data centers are all green (carbon-neutral) and feature multi-layered security to prevent unauthorized access to your data.

SiteGround Hosting Performance Review

To put SiteGround’s data centers and web hosting features to the test, we ran multiple experiments testing over 16 different features.

Below we share the results for the two critical aspects of performance every company must perform well in to be considered a decent web host these days: speed and uptime.

Let’s dig into the juicy data!

SiteGround Speed

With website speed being among the most critical factors for user experience, it’s no surprise Google has also made it an official ranking factor.

So we put SiteGround to the test to see if they put their money where their mouth is.

Our tests with both GT Metrix and Pingdom showed some minor performance drops from London servers.

To be fair, though, we didn’t set up the test website on SiteGround’s London servers so you’re likely to be able to get great performance in the UK if you opt for the local servers instead of US-based ones.

Otherwise, these scores from different locations around the world are far better than most of SiteGround’s competitors.

Not gonna lie though; there are some global hosting companies that have way better performance around the world (even better than local providers with servers on the ground).

In particular, FastComet is at the top of our list as it has been at the top of our list for the best web hosting in Nigeria, Australia, South Africa, and even Nepal.

While SiteGround has decent performance, if you’re after the indisputable best performance for non-US locations, it’s worth comparing SiteGround to FastComet to see which offers you the best features and performance for your needs.

SiteGround Uptime

As far as uptime goes, SiteGround has gone from strength to strength with 2022 offering a record uptime average of 100%. Very few companies in our tests have reached this level of server reliability!

Here’s the historical data and we’ve compared it to FastComet to follow on from the above point.

All in all, even though SiteGround may not have the definitive best loading speed around the world, we don’t consider that a deal breaker as there are many things you can do to optimize your website’s speed performance and eke out better results no matter your hosting company.

What we do consider a deal breaker, however, is poor uptime.

That’s why SiteGround is one of the best web hosting providers we recommend because they excel where most others fail.

It truly is an accomplishment to have such a solid uptime record and for so many consecutive years in a row.

SiteGround Pricing

On the whole, SiteGround’s pricing can be considered on the expensive side.

We’ve already mentioned how the renewal prices for it’s shared hosting can be as much as five times the cost of the promotional prices.

However, the cloud hosting costs are also rather expensive when compared to other companies in the industry.

For example, we have reviewed over 360 cloud hosting plans available on the current market.

The average specs of these plans are listed below, side by side with SiteGround’s.

SiteGround effectively costs more than double the industry average to deliver the same resources.

It is worth noting, however, that lower-cost, unmanaged cloud hosting companies contributed to these industry averages, whereas SiteGround only offers fully-managed cloud services and these are always going to be more expensive.

SiteGround Support

As far as SiteGround’s customer support goes, they’re up there among the top from all companies we’ve tested.

But don’t just take our word for it, check out what SiteGround’s customers have to say:

With over 92% of customers who have left a review rating SiteGround as “excellent” on TrustPilot, that’s not something many other hosting companies can compete with.

In fact, the web hosting industry is plagued by low-cost, low-quality companies that often leave their customer’s hanging during critical times.

Poor customer support is a major deal-breaker for us, so it is pleasing to see companies like SiteGround that remain dedicated to delivering quality at every turn, both with priority support and regular customer support.

All of SiteGround’s customers get:

If you opt in for the GoGeek plan, you also get priority support.

This means that any of your customer support requests that come through via the live chat or ticketing function are assigned as high priority and passed to the most experienced customer support agents available at the time of your query.

That’s how SiteGround is able to maintain exceptional customer support quality and resolves many issues very quickly.

Frequently Asked Questions (FAQS)

Is SiteGround a Good Hosting Company?

SiteGround is one of the best web hosting companies on the market right now. It takes a security-first approach and also provides web hosting services with some of the best performance we’ve seen.

That’s why we’ve also named SiteGround as a finalist in our list of this year’s best hosting companies.

Who Is SiteGround Best Suited To?

SiteGround is well suited to just about any website project.

If you have a single website or even multiple small websites that don’t need a great deal of resources, SiteGround’s shared and WordPress hosting plans are ideal for your needs.

However if you run an agency or high performance website that needs next level security and resources, you could also consider SiteGround’s cloud services which run on the Google Cloud Platform.

In either case, SiteGround’s services are a decent all-rounder and well suited to seasoned pros and beginners alike.

Is SiteGround Good for SEO?

SiteGround’s services are great for SEO when you consider the decent performance SiteGround delivers paired with it’s dedication to improving it’s server-side performance.

SiteGround also offers a plugin that WordPress users can use to further improve the performance of their websites.

However, unlike other hosting companies, there are no in-built SEO tools within SiteGround.

This is not a problem in and of itself as we consider it more important for a hosting company to deliver excellent performance that to have in built SEO tools for things that a free plugin like Yoast or RankMath can also help you accomplish.

Is SiteGround Good for WordPress?

Yes. SiteGround is certainly a major player in the WordPress community (they are even recommended by WordPress itself), and their reasonable price-quality ratio even earns them a spot in our inexpensive managed WordPress hosting guide.

Is SiteGround Better than Bluehost?

When compared to Bluehost, SiteGround is the better choice due to its superior performance (uptime and speed), helpful customer service, sophisticated (free) backup solutions, price transparency, and availability of data centers (servers) across the United States, Europe, Australia, and Asia.

If you don’t require a 3rd party supplier for the things Bluehost is lacking, their shared plans might be (slightly) cheaper and provide greater storage space (e.g. advanced backups).

Do I Get a CDN With SiteGround?

Siteground does, indeed, provide a CDN service at no extra cost. Ten gigabytes of data transfer capacity are immediately available after activation. If you need more, you may either upgrade to Premium ($14.99 per month) or replace it with Cloudflare.

You can connect Cloudflare with only a few clicks using SiteGround’s Site Tools (included in the dashboard). There is a free plan for using Cloudflare’s CDN (and other capabilities), but if you require more advanced or premium functionality, you’ll have to upgrade to a subscription plan (Cloudflare’s paid plans begin at $20 per month).

Does SiteGround Offer a Free Domain?

Unfortunately, a free domain name is not included with any of SiteGround’s packages. You may either buy a domain name through them (for around $16 per year for a .com domain) or from a third-party supplier, from whom you can perhaps get a better deal.

Email accounts, however, are included in their hosting packages, so you may set up an address like [email protected] that sounds and looks more credible. Provided the domain is correctly connected to your SiteGround server, you may use this feature even if you register the domains with a third-party supplier.

What SiteGround Tools Will Speed Up Your Site?

SiteGround has been diligently enhancing its hosting options to reduce load times for your website. When compared to other web host providers, it consistently performs better in our tests.

I’ll name a few of these hidden technological components:

Does SiteGround Support WooCommerce?

SiteGround is an expert WordPress and WooCommerce host. SiteGround’s WooCommerce-specific optimizations ensure reliable and consistent performance, making them a solid choice for whatever online shop you may be creating.

You don’t need any coding experience to open a shop with them since they are a leading WooCommerce host.

Does SiteGround Offer a Website Builder?

The short answer is no, SiteGround does not have its own website builder. Because they want people to be able to choose the website builder that works best for them, that’s why.

For this reason, they make it simple to set up content management systems like WordPress, Joomla, Drupal, Magento, Weebly, and many more.

Can I Cancel My SiteGround Account and Get a Refund?

Yes. With every shared plan, SiteGround offers a 30-day money-back guarantee. During this time, you may give their services a test drive. If you decide to terminate your account within this time frame, you will get a full refund. Nonetheless, once a domain name is registered, it cannot be transferred or canceled.

Final Thoughts: Is SiteGround Worth It in 2023?

SiteGround is one of the top web hosting companies we recommend you check out. It offers a range of solid pros that many of its competitors simply lack.

These include:

All in all, we chose SiteGround as one of our top recommendations for web hosting in 2023 for a reason and it’s definitely a hosting company worth considering!